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  • IT Efficiency + Your Business = Beat the Competition

    Posted on April 14th, 2009 Nelson Bodnarchuk No comments

    To keep pace in an increasingly competitive world, a business needs to run as efficiently as possible. Efficiency is even more important for a small or medium-sized business, because their resources are limited. I say this from experience serving in both in a large, global, mining company and a small IT start-up.

    Here are 10 tips that I’ve summarized from the IT Business Edge, sans the sales pitch from Cisco at the end, for using network technology to help a business work more efficiently, cut costs, improve customer satisfaction, and ultimately stay ahead of the competition.

    Quoted from a free online White Paper by IT Business Edge titled 10 tips to make your business more efficient.

    1. Give employees secure, consistent access to information. You have an advantage over larger competitors because you can react quickly to business changes. But you can quickly lose this edge if your company network is frequently down, sluggish, or unsecured. A secure, reliable network based on intelligent routers and switches lets your employees access the information and tools they need to keep ahead of competitors.
    2. Deliver anytime, anywhere access to employees on the go. To stay productive on the move, your employees need to be able to reach the people and information they need—anywhere, anytime. With tools like virtual private networks (VPNs), your employees can work outside the office and still enjoy safe access to the business network.
    3. Create effective business processes with partners. Some large companies make efficient, secure business processes a prerequisite for doing business with them. To meet the business needs of your partners, you need a secure, reliable network.
    4. Make it easy to work together. Smooth collaboration between employees, partners, suppliers, and customers is a sure-fire way to boost efficiency while also reducing costs. An intelligent network lets your business take advantage of interactive calendaring, videoconferencing, unified communications, and other technologies for easy collaboration.
    5. Enable employees to take their phone systems wherever they go. Missed calls create project delays, wasted opportunities, and lost revenues. With a networked voice and data solution, your employees can have one phone number that rings simultaneously on multiple devices, so customers reach the right person the first time. Your staff can access all their communications from anywhere, checking for e-mail, voicemail, and faxes from just one inbox.
    6. Streamline customer communications. Delivering fast, knowledgeable service is the best way to keep customers satisfied. Linking your network phone system to a customer relationship management (CRM) solution is a great way to enhance customer communications. When a customer calls, a pop-up window with their records appears on an employee’s IP phone screen, computer screen, or both.
    7. Reduce unproductive travel time. All too often, time spent on the road is time lost. A networked phone solution that offers video calls and Web conferencing can help reduce the time and expense of traveling to offsite meetings and training sessions. Instead of spending time traveling, you can use the time to get work done with technology.
    8. Employ a managed service provider. Is managing a network the best use of your employees’ time? In some situations, it is advantageous to hire a managed service provider for network administration. Working with a managed service provider can free your IT staff to focus on other IT tasks and use their time more effectively.
    9. Improve employee satisfaction. Aging phone systems and slow networks can frustrate your employees and annoy your customers. In some cases, an employee might become burned out and decide to move on. To help ensure that employees are productive and satisfied, your business needs a secure, reliable, and fast network.
    10. Develop a long-term technology plan. The process of replacing obsolete hardware can interrupt your employees and bring the office to a standstill. You can minimize such disruptions by carefully determining short- and long-term business objectives and working with your network vendor to deploy technology that matches them.

    I personally like this list as a starting point when planing how to improve things from an IT perspective. However, take it with a grain of salt and consider the source if and when planning your own solution as there are several paths one can take to arrive at the desired outcome.

  • Career Credentials

    Posted on March 30th, 2009 Nelson Bodnarchuk No comments

    Two goals of mine this year are to obtain the final bit of electrical design experience required to obtain my P.Eng and write the PMI PMP exam to obtain my PMP designation.

    I figure since my career has afforded me the opportunity to get this close to both of these “resume builders”, I may as well make an effort to add them to my portfolio of qualifications. Or more eloquently put “I should walk the walk if I’m going to talk the talk.

    Prediction: I see the next few months being dedicated to achieving these goals in my off hours.

  • Current Project

    Posted on March 27th, 2009 Nelson Bodnarchuk No comments

    The Current Project that I’m focused on is Re-branding and Launching a marketing campaign to create awareness and drive traffic to an MMOG website, that I previously Lead the development, and subsequent testing, over the course of 2008. The product is a Christian TV Series for kids ages 4-8 titles Paws & Tales. Here are the details:

    If you look at the Beta version you’ll see there is a lot of work to be done, however it’s mostly superficial content updates and minor feature additions. The core of the system which is a virtual world where users can chat and explore in real time with an avatar, which is built on the Ruby on Rails framework and utilizes Rabbit MQ Open Source Enterprise Messaging, is complete. And I’m happy to add, it’s free of any critical bugs.

    There is also a long list, from the testing phase of the project, that we’ve compiled for the client that is required to be completed. However, I won’t go into any detail to save you the boredom of reading my project burn-down list here, I’ll mention that it’s nearing completion and we’re aiming at an April 2009 version 1.0 launch.

    Team Credits:

    The team that I worked with on this project was professional, punctual and prefectionists when it came to the work, which made my job as PM an enjoyable one.

    NuLayer Inc., led by Mr. J. Brenner and Mr. P. Kieltyka, performed as the Back-End Team and did outstanding work in a short time frame.

    Cieo Creative Inc., led by Mr. J. Goodman and Ms. M. Plasterer, performed as the Flash Games Developer and played a key role in the Creative design of the over all game.

    IWD Canada Inc., led by Mr. K. White and Mr. B. Kumarasamy, provided the new website design and development.

    If you’re looking for and Web Development in the way of Appications, or Games for Kids, or Design and implementation these three companies will do the job on time and on budget.

    “Paws & Tales” is currently airing on:

    CTS TV
    (Ontario, Calgary, Edmonton) at 7:30 AM

    The Miracle Channel CJIL
    (Canada) at 10:00 AM

    UCB TV
    (United Kingdom)

    Please check your local listings for more information.

  • Posted Resume Page

    Posted on March 24th, 2009 Nelson Bodnarchuk No comments

    My resume details are now posted to a new page, conveniently titled Resume, on this site. I figure since I spend the majority of my work day in front of a computer, most recently a MacBook Pro, I could keep a formal up-to-date archive of my career experience more easily. Experience being defined, in this case, as enough time to make mistakes and learn from them while celebrating the odd victory here and there.

    Shameless Plug: I’m always looking for interesting challenges to take on that will help better a company, non-profit, organization or community. The always evolving online resume will help future clients learn more about my background and how I can help their team achieve their goals.